For Ciber, selling a piece of equipment is only the beginning of a long-lasting relationship for offering to the customer the best cost-benefit ratio. The objective of Ciber Service is to provide streamlined operation of the equipment whether from the factory itself or by qualified customer service from its sales reps.
The purpose of Customer Service is to make sure that the equipment continues operating, answer questions, carry out preventive maintenance, and diagnose and correct problems, always in a quick and effective manner.