Ciber set up an Application Engineering department with the objective of offering to its customers quality equipment, information, and services that make sure that the technology acquired is being used to its fullest. Our team is made up of experienced professionals in Mechanical and Civil Engineering and are specialists in the different areas in the company and are responsible for giving support both in the plant as well as in the network of sales reps. Support is also given to customers by the exchange of experiences and technical information in order to make sure that each piece of equipment is being used to its fullest.
Our team always has an eye on the future and is attentive to the market in order to develop new applications and build technology on the equipment so that it can adapt to the customers' different needs. That's why it adjusts the size of its equipment and monitors its configuration, calculating performance and indicating the best work methods and operation. The Application Engineering team also makes comparisons between products in order to provide the best alternatives for the conditions of use.
Furthermore, the team gives lectures, seminars, and visits equipment in operation in the field in order to evaluate utilization and operation, as well as the operation of the equipment and makes it available to the clients. Parallel to this it trains and develops the representation network so that the knowledge related to the equipment is quickly available.